HelloFax Pricing and Dropbox Fax Cost 2026
If you searched for HelloFax pricing and landed here confused, you are not alone. HelloFax rebranded to Dropbox Fax. The product still exists, the pricing changed, and a lot of users are trying to figure out what they are actually paying for. Here is the simple version.
What Happened to HelloFax
HelloFax was a standalone online fax service. Dropbox acquired it and folded it into their product ecosystem as Dropbox Fax. If you had a HelloFax account, your account migrated. If you are searching for HelloFax pricing now, the product you are looking for is Dropbox Fax.
The rebrand creates confusion for two reasons. First, people searching for HelloFax do not expect Dropbox to be the answer. Second, the pricing model changed from HelloFax's original structure, so returning users find the tiers unfamiliar.
Bottom line: HelloFax and Dropbox Fax are the same product. The name changed. The infrastructure stayed the same.
Dropbox Fax Pricing in 2026
Dropbox Fax offers three plans. Pricing is per month, billed annually for the lower rates shown below.
| Plan | Monthly price | Included pages | Notes |
|---|---|---|---|
| Free | $0 | 5 pages/month | Enough for one short fax |
| Home | $9.99/mo | 300 pages/month | Dedicated fax number included |
| Professional | $13.99/mo | Unlimited (personal use) | Not for high-volume commercial use |
Note that Dropbox Fax prices by page, not by fax. A 5-page document counts as 5 pages toward your monthly limit. The free plan's 5 pages runs out after a single average-length fax.
Month-to-month rates are higher than the annual prices listed above. If you pay month to month, expect to see the Home plan closer to $14.99 and Professional closer to $19.99.
What the Pricing Page Does Not Tell You
You need a Dropbox account
Dropbox Fax is bundled with Dropbox. If you just want to send a fax and do not use Dropbox for file storage, you are signing up for two products when you only want one.
Free tier resets monthly, not per fax
The 5-page free allocation resets each month. If you send a 3-page fax in week one, you have 2 pages left for the rest of the month. Send a 6-page fax and you either hit a wall or get upgraded automatically.
Professional plan excludes commercial high-volume use
The “unlimited” Professional plan comes with fair use language that excludes commercial high-volume usage. Businesses with heavy fax volumes should read the terms before assuming unlimited means unlimited.
Annual commitment for best rates
The $9.99 and $13.99 rates require annual billing. Month-to-month rates are higher. You pay the full annual amount upfront or a higher monthly rate with no commitment.
FaxDrop gives you 2 free faxes per month. No Dropbox account. No annual commitment. No pages-vs-faxes math.
Try FaxDrop FreeDropbox Fax vs. FaxDrop: Side by Side
The main structural difference is how each service counts usage. Dropbox Fax counts pages. FaxDrop counts faxes, up to 10 pages each. For most users sending multi-page documents, that distinction matters.
| Feature | Dropbox Fax | FaxDrop |
|---|---|---|
| Free tier | 5 pages/month | 2 faxes/month (up to 10 pages each) |
| Unit of billing | Pages | Faxes (simpler) |
| Paid entry price | $9.99/mo (annual) | $1.99/fax (no subscription required) |
| Subscription required | Yes (for paid features) | No (pay per fax option) |
| Account required | Yes (Dropbox account) | No (optional) |
| Credits expire | Monthly reset | Never expire |
| Browser-based (no download) | Yes | Yes |
| Files processed on-device | No | Yes (privacy advantage) |
For a deeper look at how FaxDrop compares, see our HelloFax alternative guide.
Who Dropbox Fax Actually Makes Sense For
If you already pay for Dropbox and use it daily, the fax feature is a nice addition. You are already in the ecosystem. The Home plan at $9.99 per month for 300 pages is reasonable if faxing is a regular part of your workflow.
If you do not use Dropbox, you are paying for a product you do not need in order to access the fax feature you do need. That is a poor trade for most users.
Occasional faxers, one-time document senders, and healthcare or legal professionals sending sensitive documents are better served by a service built specifically around faxing, without the bundled cloud storage overhead.
The HelloFax Rebrand: What Changed and What Did Not
HelloFax users migrated to Dropbox Fax accounts automatically. The core functionality stayed the same: send and receive faxes from a browser, get a dedicated fax number, manage documents online.
What changed: the branding, the pricing structure, and the Dropbox account requirement. Some users who had grandfathered HelloFax plans found their terms adjusted at renewal. The $9.99 Home plan is comparable to what HelloFax charged for similar feature levels, but the page counting model and monthly reset can catch people off guard.
If you are migrating away from HelloFax or Dropbox Fax and looking for an alternative with simpler pricing, see the HelloFax alternative comparison. For eFax pricing context, the eFax pricing breakdown covers how that subscription model compares.
Skip the Dropbox account. Just send the fax.
FaxDrop gives you 2 free faxes per month. No subscription. No cloud storage bundle. No annual commitment. Credits never expire.
Send a Fax FreeNo fax machine. No signup required. 2 free faxes per month.