Healthcare faxing,
without overstated claims.
FaxDrop is built for healthcare fax workflows, with encrypted upload transport, uploaded files not retained by FaxDrop app storage after send, and a signed BAA with the fax delivery provider. Carrier retention may apply to transmitted fax records.
Broader vendor BAA posture is still under review before active promotion. Request current compliance documentation before sending protected health information.
Current posture
What FaxDrop can accurately say today
The product is designed for sensitive fax workflows. The public claim stays narrower until broader vendor BAA coverage is confirmed.
Signed carrier BAA
Fax transmission runs through a delivery provider with a signed Business Associate Agreement for healthcare fax use cases.
Encrypted transmission path
Documents move through encrypted upload and carrier fax delivery. Status metadata remains available for account history and support.
Uploaded files not retained by FaxDrop
FaxDrop does not retain fax document content after transmission. Delivery metadata is retained under the privacy policy.
Broader vendor review remains
Full product-level promotion waits on confirmed BAA posture for hosting, storage, monitoring, email, payments, and support systems.
Healthcare workflows
Built for the places healthcare still relies on fax
Prior authorizations
Send to supported US and Canada fax destinations, then keep the delivery confirmation in your account history.
Referrals
Send to supported US and Canada fax destinations, then keep the delivery confirmation in your account history.
Medical records requests
Send to supported US and Canada fax destinations, then keep the delivery confirmation in your account history.
Insurance forms
Send to supported US and Canada fax destinations, then keep the delivery confirmation in your account history.
Pharmacy documents
Send to supported US and Canada fax destinations, then keep the delivery confirmation in your account history.
Therapy intake paperwork
Send to supported US and Canada fax destinations, then keep the delivery confirmation in your account history.
Common questions
HIPAA posture questions, answered
What is FaxDrop's current HIPAA posture?
FaxDrop is built for healthcare fax workflows. Fax transmission runs through a carrier with a signed BAA, uploaded files are not retained by FaxDrop app storage after send, and transport is encrypted. Carrier retention may apply to transmitted fax records. Broader vendor BAA posture is still under review before active promotion.
Does FaxDrop store my medical documents?
FaxDrop does not retain fax document content after transmission. Fax status details, sender email, recipient number, page count, timestamps, and account history metadata are retained under the privacy policy so customers can track delivery and support can investigate issues.
What BAA is in place today?
A signed Business Associate Agreement is in place with the fax delivery provider. Broader vendor BAA coverage is still under review before FaxDrop actively promotes full product-level HIPAA claims.
Can I use FaxDrop for healthcare fax workflows?
FaxDrop supports healthcare fax workflows that need encrypted upload, fax carrier delivery, delivery confirmation, and short-lived document handling. Covered entities should request current compliance documentation before sending protected health information.
What is still under review?
Vendor BAA coverage beyond the fax carrier remains under review. That review includes hosting, storage, email, payments, monitoring, and other operational services that may touch metadata or support workflows.
Need current compliance documentation?
Email us before sending protected health information. We will share the current carrier BAA posture and any remaining vendor limitations.
Request DocumentationFAQs
Frequently Asked Questions
What is FaxDrop's current HIPAA posture?+
FaxDrop is built for healthcare fax workflows. Fax transmission runs through a carrier with a signed BAA, uploaded files are not retained by FaxDrop app storage after send, and transport is encrypted. Carrier retention may apply to transmitted fax records. Broader vendor BAA posture is still under review before active promotion.
Does FaxDrop store my medical documents?+
FaxDrop does not retain fax document content after transmission. Fax status details, sender email, recipient number, page count, timestamps, and account history metadata are retained under the privacy policy so customers can track delivery and support can investigate issues.
What BAA is in place today?+
A signed Business Associate Agreement is in place with the fax delivery provider. Broader vendor BAA coverage is still under review before FaxDrop actively promotes full product-level HIPAA claims.
Can I use FaxDrop for healthcare fax workflows?+
FaxDrop supports healthcare fax workflows that need encrypted upload, fax carrier delivery, delivery confirmation, and short-lived document handling. Covered entities should request current compliance documentation before sending protected health information.
What is still under review?+
Vendor BAA coverage beyond the fax carrier remains under review. That review includes hosting, storage, email, payments, monitoring, and other operational services that may touch metadata or support workflows.
Security & Compliance
Healthcare faxing
Carrier BAA signed | Uploaded files not retained by FaxDrop
PCI DSS Level 1
Payments secured by Stripe | No card data touches our servers
256-bit SSL
End-to-end TLS 1.2+ encryption in transit
App Storage
Uploaded files are cleared from FaxDrop after send